Frequently Asked Questions (FAQs) – HydroVibe

 

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1. What type of products does HydroVibe offer?

We offer premium insulated bottles, tumblers, drinkware and hydration accessories designed for daily use, travel, fitness and lifestyle convenience.

 

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2. Are HydroVibe products authentic and original?

Yes, all products are sourced from reliable manufacturers and official supply partners. We focus on genuine quality, durability, and performance in every item we offer.

 

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3. How can I place an order?

Simply browse our website, add your favorite items to cart, and complete the checkout process.

 

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4. Do you offer nationwide delivery?

Yes, we deliver across Pakistan.

 

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5. What payment methods are available?

We accept bank transfer, debit/credit cards, and Cash on Delivery (COD) for your convenience.

 

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6. How long does delivery take?

Delivery usually takes 3–5 business days depending on your location. Tracking information is shared once your order is dispatched.

 

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7. Can I return or exchange a product?

Yes, returns and exchanges are available within 7 days for unused items in original packaging. Please see our Return Policy for the full details.

 

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8. Do HydroVibe products come with warranty?

Yes, most drinkware items include a warranty covering manufacturing defects. You can review our Product Warranty page for detailed terms.

 

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9. What does the warranty cover?

It covers defects related to materials and workmanship, including issues affecting normal performance when properly used and maintained.

 

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10. How can I contact customer support?

📧 Email: info@techntrends.pk

📞 WhatsApp: 03104465814

We’re always happy to help!